FAQs

Yes. We track flight arrivals where details are provided, ensuring your collection time is adjusted accordingly. Your journey remains seamless, even if your flight schedule changes.

Cancellations are handled in accordance with our published terms and conditions. Depending on notice provided, charges may apply. We aim to be fair and transparent in all circumstances.

We provide clear, competitive pricing confirmed at the time of booking. You’ll know exactly what to expect — no hidden costs, just straight forward executive travel.

Absolutely. All Ucabs drivers are fully licensed, insured, and vetted with an enhanced DBS check so you can be sure we are committed to delivering a safe, professional, discreet, and reliable service.

Yes. Meet and greet can be arranged upon request. Your driver will be positioned in the arrivals area with clear identification, ensuring a smooth and professional collection experience.

A standard waiting period is included for airport collections. Extended waiting time may be subject to additional charges in line with our terms.

Once your booking is confirmed, you will receive confirmation details outlining your journey, pickup time, and agreed arrangements along with your unique booking reference.. This information will be sent to your preferred contact system such as email, message etc etc.

All journeys are pre-booked in advance, allowing us to provide reliable service at the time agreed — including early morning and late-night airport transfers.